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Photo Title & Description City State Price Source
Customer Service Consultant Customer Service Consultant
Job Summary Legal & General are looking to recruit a number of Customer Service Consultants to deliver a first class customer experience to their Protection Product Customers. Key Responsibilities This is an exciting and challenging role working within an Inbound Contact Centre handling high volume calls from new and existing customers. You will be building relationships and maintaining customers trust and confidence to maximise customer satisfaction and retain business. The successful applicant will be required to be flexible to meet business needs. Skills, Knowledge and Experience required You will need to be a highly motivated, proactive and positive team member, who demonstrates strong organisational skills and takes responsibility for your own actions. Legal and General are looking for at least 2 years office based Customer Service experience and experience working in an Inbound call centre. Ideally working within the Financial Services Industry. Essential Skills:-
Brighton ESX £15,500 - £22,100GBP TotalJobs.com
Technical Helpdesk (Epicor-ERP) Technical Helpdesk (Epicor-ERP)
Technical Helpdesk (Epicor-ERP) Chessington, Surrey £35,000 + benefits and parking An Technical Helpdesk (Epicor-ERP) is required by this group to provide application technical support for the development, enhancement, customization and maintenance of ERP System for the division. The Technical Helpdesk (Epicor-ERP) will take ownership of user problems, develop reports/dashboards for end users to facilitate data analysis, assist with documentation, support users with ERP installation and optimisation, monitor performance of programs after implementation. The Technical Helpdesk (Epicor-ERP) will have: ?Degree in IT (or similar) or MCP or equivalent. ?Experience in implementing / supporting mid-size ERP systems. ?Knowledge of Epicor 9 would be a big advantage but experience of supporting any similar ERP system will be considered as full training will be provided. ?Knowledge of Business processes and functions
Chessington SRY Go Job Search
Meeting Room Co-Ordinator Meeting Room Co-Ordinator
BCR 1361 SF Do you have previous Front of House and Meeting Room Co-Ordinator experience? Are you available immediately? Can you commit to a 6 week contract? If YES then Bell Cornwall would like to hear from you! Our corporate hospitality client is currently seeking a Meeting Room Co-Ordinator to join their Derby offices. The contract is due to start on Monday 21st and last up until Friday 29th June with flexibility on hours being essential. Hours could be either 7am to 3pm or 11pm to 7pm. Some of your responsibilities will include: Setting up conference rooms for the trainers on site including all IT such as projectors, computers and other equipment Meet and greet both internal and external guests and escort them to the meeting rooms if needed General reception and administration duties
Derby DEV TotalJobs.com
1st/2nd Line Technical Support Analyst (Desktop/ Helpdesk) 1st/2nd Line Technical Support Analyst (Desktop/ Helpdesk)
A market leading client based in Wiltshire requires a pragmatic 2nd line/ Helpdesk Technical Support Analyst to join a thriving team environment during a period of growth. You will be responsible for providing Service Desk/ Helpdesk and Desktop Support to end users across a challenging network (TCP/IP, Ethernet, DHCP, DNS, Firewalls, VPN, Cisco Wireless, AVAYA), Windows Desktop (Windows XP/7, MS Office 2003/2007/2010), Windows Server 2003, Windows Exchange Server 2003, Active Directory and Blackberry/ XDA/ PDA Environment. You will have commercial experience with supporting end-user IT services, good understanding of Ethernet, TCP/IP, DHCP, DNS, firewalls and VPN Technologies. You should have a solid understanding of and experience with Windows XP and 7 Support and Configuration as well as a solid understanding and experience with MS Office 2003, 2007 and 2010. You are required to experience with Wireless Networking, supporting XDA/ PDA devices and Blackberry Devices.
Staverton WIL Go Job Search
Service Co-ordinator Service Co-ordinator
Service Co-ordinator SALARY: 14,419 - 16,700 per annum LOCATION: Chester and Leighton REF: N4-SCCL CONTRACT TYPE: Fixed term until 31 March 2013 HOURS: 28 hours per week over 5 days CLOSING DATE: 28/5/2012 The British Red Cross helps vulnerable people in crisis, whoever and wherever they are. The Hospital to Home Service provided by the British Red Cross offers short-term support to people in their own homes. Our staff /volunteers visit people in their own homes to help individuals regain their confidence and independence after illness or incapacity. A vacancy has arisen for an enthusiastic person, with excellent communication, organisational and administration skills. You will need to have the ability to data input and to maintain service user records and your own caseload within two localities. You will need to have excellent communication skills when liaising with hospital staff, community groups, service users and volunteers and be able to work in a flexible manner.
Chester CHS £14,419 - £16,700GBP TotalJobs.com
Customer Service Consultant (Medical Device) Customer Service Consultant (Medical Device)
Responsibilities: * Deal with all calls and e-mails promptly and fully within set timeframes actively building relationships * Meet customers face to face as required to provide information about products and take payment for orders * Listen actively to understand customer needs and requirements, troubleshooting and providing product information * Work within the SOP and maintaining these records to a highest standard * Monitor the website and social media activity * Maintain the highest level of patient confidentiality and always act within protection regulations. * Work with clinicians and clinical experts professionally and promptly * Undertake general administrative duties * Work with the team to identify opportunities Person specification * Previous experience in a similar role * Strong customer service skills * Ability to problem solve * Ability to learn new skills and develop product knowledge * Good IT skills including systems knowledge
Abingdon OXF £18,000 - £20,000GBP TotalJobs.com
IT Desktop & Helpdesk Support IT Desktop & Helpdesk Support
IT Desktop & Helpdesk Support Chessington £27,000 + benefits including An exciting opportunity for an IT Support Analyst to join large organisation with subsidiary companies in Chessington in a team of 4, providing 1st line technical support to users, taking ownership of problems, being proactive to find solutions and logging all calls through to resolution. These may be a mix of remote and desktop tasks and software and hardware issues including mobile and laptops. The IT Support Analyst will have: Degree in IT, MCP or similar Previous helpdesk experience within a Microsoft environment Experience of backups, system checks, troubleshooting of Exchange 2003/2007, Outlook 2007/MS Office 2007. Experience of PC hardware setup and configuration Experience of Citrix, VPNs and Firewall configuration Experience with VMware Experience of VOIP systems Experience of mobile communications, Blackberry and Windows Mobile devices Experience of security software such as Sophos AV
Chessington SRY Go Job Search
Customer Service Customer Service
Working for a well known Advertising business near the Trafford Centre. We are looking for an experienced Inbound Customer Services colleague with strong contact centre experience. As a Customer Service Advisor you will be expected to answer general queries. You will direct any queries to the relevant department where appropriate and follow them up to ensure the resolution of the query. You will carry out general administration duties as and when required. You will call existing customers in order to get them to make a payment over the phone or set up direct debits. You will also be required to update the database with the progress that you have made. Ideally for this role you will have: - experience of working within a contact centre environment and be able to demonstrate where you have dealt with large volumes of calls. - an excellent telephone manner - the ability to successfully and appropriately resolve incoming queries - very good attention to detail - the ability to prioritise a busy work load
Manchester MAN £14,000 - £14,000GBP TotalJobs.com
Telephone Advisor Telephone Advisor
Based in the centre of Leeds, working for one of the top 5 companies, your key duties will include: * Handling customer and client calls in a professional manner * Troubleshoot problems and provide information to customers * Complete all necessary tasks assigned by the team leader The ideal candidate will hold previous customer service and administration experience and hold knowledge of all Microsoft packages including MS Office, excel and word. For more information please forward your C.V to Rachel.Halse.a3427jrcbk@bluearrow.aptrack.co Blue Arrow is one of the UK`s largest recruitment businesses, dedicated to providing bespoke staffing solutions through a network of specialist branches and on-site locations. For over 50 years, our priority has been to work in partnership with our clients and candidates to secure long-term relationships. Blue Arrow provides an extended range of permanent and temporary recruitment services to a variety of public and private sector clients in the following areas:
Leeds WYK TotalJobs.com
Customer Services Customer Services
Customer Services Agents £7.95ph - £8ph Part Time 20 hours per weekMon - Sat 0800am - 1415pm ( 5 days per week)We are currently looking for a number of Customer Services agents to work for one of the market leaders in the industry. Successful Customer services applicants will be working from their Modern Executive offices in Thame, Oxfordshire. All Customer Service Executives will need to be able to fully converse in a clear and professional manner and engage with clients over the phone. Candidates will need to possess good computer skills and have ability to communicate at a professional level with all customer service queries. Operating Hours: between 0800am 1415m Mon-Sat (20 hour weeks) Pay: £7.95 Location: Thame Start Date: ASAP We are looking for candidates with consistent working history and Customer services experience, either in a call centre environment or retail. Please forward your Cv to Dylan.abraham@randstad.co.uk Listing originally posted at http://www.uktemps.co.uk/job/997605
Thame OXF Uktemps
Customer Support Engineer - Luxembourg Customer Support Engineer - Luxembourg
This role is for a Customer Support Engineer - The role is based in Luxembourg, please only apply if you are willing and currently eligible for work in Luxembourg. *The Ericsson platform concerned is a combined MSC-VLR-HLR: AXE10 *Configuration E1 bridge, incl routing, gt-routing, roaming nbr routing, handover *Modification in Ericsson node following the rehoming of POI, Starhome (Roaming platform), synapse (OTA), VMS, IN etc and adapting the various routing in Ericsson node *Modification in Ericsson node following the rehoming of BSC/RNC *Support the decommissioning of E/// HLR after migration *Support the decommissioning of E/// MSC after migration Project People Ltd is acting as an Employment Business in relation to this vacancy. Listing originally posted at http://www.jobsearch.co.uk/show_job.cgi?j=9160786&wt.mc_id=aggregator_oodle
St. James BST GBP Trinity Mirror Digital Recruitment
Service Advisor for Commercial Main Dealership Service Advisor for Commercial Main Dealership
Motor Trade Service Advisor Location: West London Ref jb41321 Salary 24000 to 26000 + bonus and benefits Busy commercial motor dealership in West London looking to recruit an experienced service advisor. Must have previous commercial motor main dealership experience and have used Kerridge or similar. Excellent salary + bonus and benefits. If interested please send an up to date CV to jim@maidayrecruit.co.uk or call 01480 413 245 for more details. Listing originally posted at http://www.totaljobs.com/JobSearch/JobDetails.aspx?jobid=53620551&WT.mc_id=A_RE_OO+PPC_FD
London LND £24,000 - £26,000GBP TotalJobs.com
IT Technical Support - 1st Line Helpdesk IT Technical Support - 1st Line Helpdesk
IT Technical Support - 1st Line Service Desk / Helpdesk, applications, hardware, peripherals - 4 vacancies - great opportunity and commutable from Birmingham, Solihull, Bromsgrove, and Redditch - These roles will involve working as part of a shift rota. We are looking for IT Technical Support - 1st Line Service Desk / Helpdesk persons to join a busy, successful team, providing internal support to a high profile company. You will be working shifts on a Rota basis, providing hardware, software and desktop support. There are a number of roles including 2 x permanent roles and 2 x 6 month fixed term contracts (with a potential to become permanent roles also). Ideal applicants will have solid helpdesk or service desk experience and as well as an eye for accurate reporting and logging of technical problems, you will also have demonstrable experience of most of the following - - Proven working knowledge of IT, including Microsoft Office applications. - Proven customer service skills and experience.
Fareham HAM GBP Trinity Mirror Digital Recruitment
Telephone Fundraising - Immediate Work! Telephone Fundraising - Immediate Work!
We have an excellent opportunity for individuals who are looking for part-time flexible work. Apply now for an immediate start where YOU get to choose the hours and days that you work! You will be fundraising on behalf of some of the UK's most worth while charities including Save the Children, MacMillan Cancer Support and the RSPCA. The role involves calling people who have expressed an interest in charities, raising awareness of their causes and asking for donations. We are looking for people who are: Enthusiastic and persuasive Articulate Fluent in English Resilient Passionate about fundraising and making a difference No previous experience required! The role is flexible and you can work either full or part-time hours provided you work 50% of your shifts in the evening and/or weekend. The minimum requirement is 14 hours a week.
London LND Uktemps
Immediate Work with Flexible Shifts Immediate Work with Flexible Shifts
Want to earn money, change the world and be a part of an exciting social scene? Want to find an energised, motivated, positive environment to work in? Want to find a job that you can do around your studies? Why not join our team of fundraisers? You could be working for some of the worlds leading charities, in a call centre with a difference. The job is challenging but fun and is ideal for students, actors, musicians or anyone who needs to earn money around other commitments/interests. You can still live your life around it and be a part of our social scene with regular fundraiser parties and social events. YOU book the hours YOU want to work every week but you will need to be able to commit to at least 14hrs per week. Make a real difference to less fortunate individuals whilst meeting an interesting group of friends who will become an integral part of your social life. Shift patterns are 1.30pm-5.00pm & 5.30pm-9.00pm Mon-Fri and 10.00am -1.30pm & 2.00pm -5.30pm Sat.
London LND Uktemps
It Customer Support It Customer Support
AT Veterinary Systems is a forward-thinking IT company that provides UNIX/Linux, Mac, Windows, web and iOS solutions to the veterinary profession across the UK and abroad. IT Customer Support role We require a team player to join our IT Customer Service support team. The successful applicant will have good IT skills, an excellent telephone manner and confidence in dealing with people. On the job training will be provided and a trainee will be considered. Please apply to Jan Starmer AT Veterinary Systems. Email - recruit@vetsystems.com Listing originally posted at http://www.jobs24.co.uk/SearchResults/329479972.aspx?jobId=329479972
Elmswell SFK GBP Jobs24
Customer Service & Sales Advisor Customer Service & Sales Advisor
CUSTOMER SERVICE & SALES ADVISORS We are recruiting for a vibrant contact centre in Bradford & need candidates for an immediate start. To apply candidates must have - Minimum 6 months customer service experience minimum 6 months sales experience Minimum 6 months telephone experience. Salary offered is £14,000 - £15,000 plus a great bonus structure. You must be able to pass a credit check. If you are committed & want a great career opportunity then send your CV & call Lisa 01274 733721 lisa.farr@brookstreet.co.uk Salary: £14,000 - £15,000 Type: Permanent Start date: 11 Jun 2012 Listing originally posted at http://www.brookstreet.co.uk/Jobs/JobDetails.asp?Branch=2715&ID=51138027
Bradford WYK Brook Street
Customer Support (IT / Software) - Marlow - £8-£10 p/h Customer Support (IT / Software) - Marlow - £8-£10 p/h
Customer Support (IT / Software) - Marlow - £8-£10 p/h URGENT requirement for a Customer Service Representative to join our clients busy Customer Support team. The Customer Service Representatives are responsible for providing excellent professional support services in dealing with customers, ensuring that queries are resolved efficiently, effectively and within the departments service level commitments. Customer Service Reps will be required to provide initial responses and where appropriate resolutions to customers for our client's software products within agreed response times. Candidates must have outstanding customer service skills and be able to demonstrate the ability to use their own initiative to resolve customer issues. Candidates will have a background in customer care/service environment, including logging calls, handling e-mail and telephone queries, preferably in an IT/software helpdesk environment.
Southampton HAM GBP Trinity Mirror Digital Recruitment
Customer Service/Sales Person Customer Service/Sales Person
Our Client offers an excellent career for a Customer Service minded individual. Selling product and advising customers on the best path you will be experienced in Face to face customer services and be able to work to targets in a sales environment. You will be given full training on the companies processes on sales and offering the best service to customers. The successful candidate will be a team worker but also take responsibility for their own targets and needs in the business. Working hours vary and involve weekend work. People who have been successful within this company have previously come from backgrounds such as telesales, high street banking and mobile phone sales. The average Sales Person in the company earns between £33,000 - £40,000 per annum. Please apply to oxford@brookstreet.co.uk Salary: £15,000 OTE 40K Type: Permanent Start date: 28 May 2012 Listing originally posted at http://www.brookstreet.co.uk/Jobs/JobDetails.asp?Branch=2745&ID=63311452
Oxford OXF Brook Street
Customer Support (IT / Software) - Marlow - £20k - £22k Customer Support (IT / Software) - Marlow - £20k - £22k
Customer Support (IT / Software) - Marlow - £20k - £22k A leading Software House are seeking Customer Service Representative to join their busy Customer Support team. The Customer Service Representatives are responsible for providing excellent professional support services in dealing with customers, ensuring that queries are resolved efficiently, effectively and within the departments service level commitments. Customer Service Reps will be required to provide initial responses and where appropriate resolutions to customers for our client's software products within agreed response times. Candidates must have outstanding customer service skills and be able to demonstrate the ability to use their own initiative to resolve customer issues. Candidates will have a background in customer care/service environment, including logging calls, handling e-mail and telephone queries, preferably in an IT/software helpdesk environment.
Southampton HAM GBP Trinity Mirror Digital Recruitment
Support Engineer / Helpdesk - Web / Application. Support Engineer / Helpdesk - Web / Application.
Web / Application Support Engineer currently required by my well known West Sussex based client. My extremely well known travel company client is looking for someone to assist providing support for their heavily used website. Ideally you will have provide web support in the background and must have experience of managing several problems / issues at the same time. Ideally you will be familiar with XML and web technologies. My client is also looking for someone that can look into an error / problem, get it repaired by a development team, and then contribute to the testing afterwards. If you are a Web / Internet Support Engineer (at any level) I would be very interested in hearing from you. My client are willing to consider candidates straight from a helpdesk and training them up, as well as more experienced candidates that can hit the ground running.
Redhill SRY GBP Trinity Mirror Digital Recruitment
Customer Support Engineer Customer Support Engineer
My client, a Market leading Telecoms company, is looking for a Customer Support Engineer with a proven background in the Telecoms industry. Successful candidates would be responsible for commissioning, integration and acceptance (Both on-site and remotely) of E/// MSC: The main requirements of the role would be - E1 Bridge extension (inc routing, gt routing, HLR integration, roaming nbr routing) - All stages of HLR migration - Modification of nodes following rehoming - Flexibility to work on-call/shift working patterns. Successful candidates must be able to demonstrate the following: - Background of commissioning Integration and site acceptance - Rehoming knowledge - In depth knowledge of R4 & R99 - Demonstrable background working in CS Core environment - Node modification - Knowledge of Starhome, Synapse etc... To apply for this position please send your CV to ... For more information please call 00 44 (0)1189 285550Project People Ltd is acting as an Employment Business in relation to this vacancy.
St. James BST GBP Trinity Mirror Digital Recruitment
Customer Service Administrator, Manchester Customer Service Administrator, Manchester
Customer Service Administrator, Manchester, £18K Role: Customer Service Administrator Location: Old Trafford, Manchester Salary: £16K - £18K + Benefits Are you passionate about customer service and enjoy administration work? Are you looking for a new challenge or direction in your career? If yes, A J Bell may have the role for you. We are looking to fill multiple positions with great customer service and administration professionals who enjoy dealing with clients in a fast-moving financial services environment. A J Bell is one of the UK`s largest providers of low cost, online investment platforms and stockbroker services and our products include self invested pensions, ISAs and Dealing Accounts. We have vacancies to suit a range of experience across all our products - Platinum, Sippdeal and Sippcentre. You will ensure a great customer experience, acting in a professional and helpful manner.
Strixton NTH GBP Trinity Mirror Digital Recruitment
Customer Services Team Leader (Housing Assoc), £27k, Crewe Customer Services Team Leader (Housing Assoc), £27k, Crewe
Customer Services Team Leader (Housing Assoc), £27k, Crewe Since taking on the transfer of over 5,000 homes across Crewe and Nantwich in 2003, our client has made significant improvements to the service experienced by their customers. They are different from other organisations because their surplus income is re-invested to improve their services, their neighbourhoods and their people. Position: Customer Services Team Leader Location: Crewe, Cheshire Salary: £27,000 Closing Date: 25th May 2012 1st Stage Interviews are 7th June 2012 2nd Stage Interviews are 14th June 2012 ROLE: As our client`s Customer Services Team Leader you will be a key player in their home team. Your role will help them to grow, sustain and improve their business by recruiting, training and leading their busy customer services team. Reporting to the Customer Services Manager, you will lead the delivery of a comprehensive and responsive service for customers across three sites.
Strixton NTH GBP Trinity Mirror Digital Recruitment
Customer Support Analyst Customer Support Analyst
Our client who is a well established Software company in Lincoln is looking for a Customer Support Analyst to join their existing Customer support team. Your main duties will be assisting customers to effectivley utilise the software,ensure customer satisfaction and convey a great positive user experience. You will communicate with customers by telephone and email resolving technical and functional support enquiries. Responsabilities to include: -Assit customers with questions and queries regarding online solutions -Assist with the support of internal IT systems -Work proactively with customers and the customer management team to ensure all customers get the most from the systems Person specification: -Ability to work creatively and analytically -Listen with objectivity and check for understanding -Ability to work well in a close team environment -Able to meet deadlines, work to specific timescales and works well under pressure -Accepts responsibility for results
Lincoln LIN Brook Street
Outbound Call Centre Agents Outbound Call Centre Agents
Are you looking for a new opportunity? As a consumer advocate, EMCAS helps people reclaim money due when financial products have been mis-sold F/T Outbound Call Centre Agents £7.75 per hour plus commission. Our Call Centre Agents are expected to connect with large numbers of prospective customers. You will need the following skills: * Great telephone manner * Highly motivated with the ability to manage your own time * Customer service oriented with a knack for building quick rapport * Excellent listening and interpersonal skills Benefits for both roles include: * An attractive and competitive basic salary * An achievable commission structure * Ongoing training, enabling you to maximise your earning potential * Local transport links * Excellent career progression * 28 days paid holiday (Including Bank Holidays) * Working hours are between 11am to 8pm Monday to Friday.
St. Michaels DEV GBP Jobs24
Customer Service Analyst - FTC Customer Service Analyst - FTC
Service Desk Analyst - 6 month, Fixed term contract - Gloucester Service Desk / Help Desk Analyst required by a nationally recognised company to join on a 6 month fixed term contract. As a Service Desk Analyst you would work as part of a team taking first & second line fault requests. Furthermore, the ideal candidate will be required to log customer incidents, carrying out initial diagnosis and progressing them in a timely fashion to meet customer SLAs, resolving the incidents wherever possible. This role includes an element of administration and first point of contact fault resolution. As a result the ideal candidate would have a first line IT and Telephony faulting background. Key Accountabilities within this role: ?To provide excellent customer service by ensuring that all customer requests, internal and external, are actioned and resolved accurately, in line with agreed business processes and procedures, and to the customer's satisfaction. ?Resolve Service Requests where appropriate
Gloucester GLS CWJobs.co.uk
Customer Service Supervisor Customer Service Supervisor
Customer Service Supervisor Coventry Salary £20,500 A fantastic opportunity has arisen within one of Coventry's biggest companies and they are looking for an experienced Customer Service Supervisor/Team Leader to join their excellent customer service team. The company are offering a fantastic salary, amazing prospects, a great working environment and need someone now! You must have previously worked in a similar role and an interest in cars would be an advantage. You must have experience of: Managing and developing a customer service team Headcount and staffing budgets Ensuring SLA's and KPI's are met and continuously improved Appraisals and managing team performance Recruitment MI reporting You will be an excellent communicator on a multitude of levels and have excellent MS Office skills including, Word, Excel, Powerpoint and Outlook, you will be able to produce results and be naturally customer focused.
Coventry WMD Brook Street
Reception & Customer Service Reception & Customer Service
Recetionist/Admin assistant, Part-time, Do you like a challenge??? We are looking for a friendly and confident person to work in our busy complementary health practice in Horley on Saturdays 9-1pm, possibly leading to more hours during the week. The suitable applicant must be able to cope with very busy periods, as well as the quiet one's; be flexible to cover holidays and sickness; be wellspoken and have a clear telephone voice. Please send c.v to lisa.carltonclinic@gmail.com., , Horley, 07043517204. Listing originally posted at http://www.friday-ad.co.uk/AdRef/YI216DHGG/Web/FullAdDetails.asp
Horley SRY GBP Friday AD
1st Line IT Helpdesk - City Law Firm - £22,500 1st Line IT Helpdesk - City Law Firm - £22,500
This very successful City law firm may be small in numbers at around 100 staff but have offices around the globe so are a real force in the legal world. They're looking for a bright IT Helpdesk Assistant to work within a busy IT department who assist with IT issues for the London and European offices. Previous IT helpdesk experience is preferable but this can be for as little as 6 months. Duties include providing telephone helpdesk and in person desktop support on a wide range of technologies including Microsoft, BlackBerry and Apple (iPhones and iPads). Law Choice is s specialist legal consultancy with particular expertise recruiting legal business support staff including: Legal PA's, Reception, Paralegals, Marketing/BD, Finance, Facilities, IT and HR. Listing originally posted at http://www.jobsearch.co.uk/show_job.cgi?j=9155893&wt.mc_id=aggregator_oodle
London LND GBP Trinity Mirror Digital Recruitment
Inbound Customer Service Advisor Inbound Customer Service Advisor
As an expanding young company, with a small friendly team, we are looking to recruit our next valuable team member to help us to build an exciting new brand. This role will offer the right candidate long term opportunity in this expanding business. The role will involve; Answering incoming calls on behalf of a range of individual aesthetic practitioners who contract our service Responding to email enquiries on their behalf Data management To be considered for this fantastic opportunity you must have: A great attitude to work Exceptional customer service skills with a warm and friendly attitude The ability to work in a small team, sometimes under pressure Experience of working in a call centre or similar environment Exposure of dealing with customers over the telephone and via email Highly articulate with exceptional literacy and numeracy skills Comprehensive computer skills with knowledge of Word, Excel and previous use of a CRM system and an online diary. Flexibility
Newcastle upon Tyne TWR TotalJobs.com
Allocator Allocator
Nomad Travel and outdoors are looking for a Stock Allocator to join the team at our Head Office in Enfield. The role involves replenishing and allocating stock to eight stores and the web site, maximising sales through effective analysis and stock management and being the main point of contact for the retail stores. The successful candidate will need to have excellent organisational and numerical skills, accuracy and attention to detail is essential along with the ability to communicate to suppliers in the UK and overseas and store staff and management at all levels. This position requires an all rounder who is able to multi task and manage a varied workload in a fast paced environment. Excellent PC skills are essential but training in the Nomad stock system will be given. An Interest in Travel and the Outdoors would be an advantage.
Enfield LND £17,000GBP TotalJobs.com
Customer Service Coordinator Customer Service Coordinator
My clients, a well established residential developer, are seeking a Customer Service Coordinator to join their team in the Southern Counties. Exceptional customer service skills are required as you will be the primary contact after property hand over, dealing with any queries the customer may have. You will be expected to provide solutions to any problems and take necessary actions as deemed appropriate with the guidance of the customer care manager. Records must be kept up to date and problems should be reported to Contractors, Suppliers, Site Managers etc. The successful candidate will have previous experience in a similar Customer Service role in the construction industry would be preferable. Exceptional administrative and organizational skills with the ability to prioritize workload is essential. Listing originally posted at http://www.jobsearch.co.uk/show_job.cgi?j=9153552&wt.mc_id=aggregator_oodle
Bristol BST GBP Trinity Mirror Digital Recruitment
Customer Support Representative Customer Support Representative
Customer support representative An excellent role has arisen for a customer support representative based in Redditch This global company is seeking a positive and professional individual to join their expanding team. If you are a creative thinker with good communication skills and the ability to influence people this could be the challenge your looking for The purpose of the role will be to manage all business interactions with a selected customers. You will build professional relationships whilst co-ordinating joint improvement projects and developing new business opportunities This is a fantastic opportunity with excellent career progression To be successful you will ideally have a degree with proven experience within a role where you have had to manage relationships and promote business growth Account management experience would be desirable Applicants must be computer literate To apply for this position pleas forward a copy of your CV and cover letter to shelly.mckinney@brookstreet.co.uk
Birmingham WMD Brook Street
Print Room / Customer Services Manager Print Room / Customer Services Manager
Hobs on Site Ltd, part of the Hobs Reprographics Group, specialise in design, installation and continuous operation of advance 'on site' document management and printing facilities. The role is to develop and maintain an effective technical and production service to ensure that smooth running of all work allocated and received. Establish quality standards, review services and create opportunities to improve and develop the print room capabilities. To maintain and develop business relationships between Hobs and our customer through regular service review meetings. You must possess the following: Supervising a busy print room, producing high quality wide and small format digital print. A thorough understanding of customer care and client relationship PC Literate with high level of competency with Adobe Acrobat Professional, Microsoft office and general Windows navigation. The successful candidate will have proven experience within a print room and of managing multiple print requests.
London LND £17,000 - £18,500GBP TotalJobs.com
Customer Service Advisor (Dutch) Customer Service Advisor (Dutch)
My client based in the City of Gateshead is seeking a Dutch speaking Customer Service Agent to join their team with immediate effect. Candidates wishing to apply must be fluent in both Dutch and English Language. Experience in customer service would be an advantage, but more important is an understanding of the value of good customer service and a desire to make a difference to a fast growing company. Duties and responsibilities include; * Handling inbound calls from consumers and distributors * Addressing customers' enquiries over the telephone and via internet and e-mail * Providing quality advice and information to customers * Resolving queries and keeping customers updated on the status of their enquiry * Maintaining records and databases * You will also be required to make outbound calls You will need: * To be able to work to best practice timescales set by the business * Strong verbal and written communication skills * IT literate with a good knowledge of databases
Gateshead TWR £13,000GBP TotalJobs.com
Mac OSX 10.6 / 10.7, Windows Helpdesk Support - London Mac OSX 10.6 / 10.7, Windows Helpdesk Support - London
Mac OSX 10.6 / 10.7, Windows Helpdesk Support - London. International Web Company are looking to expand the technical team, with a bright, enthusiastic Mac / Windows Helpdesk Support Engineer. Internal support to both Mac & Windows users, Server & Network troubleshooting. Skills:- Mac OSX 10.6 /10.7, Windows Server 2003 / 2008, Active Directory, TCP / IP, DNS. Apple Certifications will put you in a great position. If you are looking for a role within a lively, vibrant, social company please email an up to date Word version of your CV to sean.cody@evolutionjobs.co.uk Urgent role - please apply now! Please note that no terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we will gladly accept applications from persons of any age for this role. Listing originally posted at http://www.totaljobs.com/JobSearch/JobDetails.aspx?jobid=53611889&WT.mc_id=A_RE_OO+PPC_FD
West End WSX £23,000GBP TotalJobs.com
IT Helpdesk Analyst IT Helpdesk Analyst
IT Helpdesk Analyst - Didsbury, Greater Manchester Bureau Veritas are seeking an IT Helpdesk Analyst to provide frontline IT support at their offices in Didsbury. The role is 6 months fixed term contract, however this is with a view to being extended or turning permanent. Role Purpose: To provide a UK Helpdesk Service to all BV Offices and Home Workers, The role is performed within the framework of the BV Quality Assurance System, the Code of Ethics, and the BV Group Policies. KEY SKILLS: Knowledge of all IT Support principles, including Windows XP, Microsoft Office & Lotus Notes. Good knowledge of the BV Business. Excellent Customer Service and Time Management skills. A determination to resolve all issues within timescale. Main Duties and Responsibilities: Receive calls from BV staff requesting assistance with their IT issues. Accurately log calls into the Unicenter Service Desk System. Either answer the query immediately or channel the issue to the relevant escalation point.
Bury MAN CV-library.co.uk
Internal Sales / Customer Service Executive Internal Sales / Customer Service Executive
Internal Sales / Customer Service Executive Duration: Permanent Location: Manchester Starting Salary: 16000 - 18000 + incentives We are seeking a Internal Sales Executive for our growing Client, who work within next day delivery of electrical components and arebased in the Manchester area. Working alongside a designated Field Sales Representative, you will have recent and extensive experience of dealing with customers by phoneand email, in order to identify their needs and maximise sales opportunities. Duties will include handling customer enquiries, qualifying sales leads, organising detailed quotations, updatingproduct information and recording information into anin-house system. Suitable candidates will bepassionate, customer driven individuals with the ability to work independently to provide an exceptional service. You will also need to be be PC Literate and have an excellent telephone manner. Y ou will ideally have your own transport and an immediate start is available.
Manchester MAN £16,000 - £18,000GBP TotalJobs.com
Part-Time Customer Service Assistant - Nottingham Part-Time Customer Service Assistant - Nottingham
PART-TIME CUSTOMER ASSISTANT - NOTTINGHAM PERMANENT - 15 TO 25 HOURS P/W 13K - 15K PRO-RATA + BONUS + BENEFITS This is a fantastic opportunity to work for one of the UK's leading retail banks, offering a wide range of banking facilities to new and existing customers. This is a part-time, permanent role and salary will be pro-rata, plus bonus and full benefits. As a Customer Service Assistant based in a branch, you will be working face to face with customers and providing a high level of service. You will meet and greet customers and talk to them about products they are interested in knowing more about. You will be working within a team and collectively achieve branch targets. You will be required to use your people skills, let your personality shine through and ensure you are approachable, friendly and helpful at all times. This role will require you to build rapport with customers and provide positive influence.
Nottingham NTT £13,000 - £15,000GBP TotalJobs.com
1st Line Support-Helpdesk-Windows-AD 1st Line Support-Helpdesk-Windows-AD
1st Line Support-Helpdesk-Windows-AD-London-£18K 1st line support, helpdesk, support engineer, windows 7, active directory, MS Office 2010... Fantastic opportunity for a talent 1st line support to join a busy helpdesk who is an integral part of a high pressured and fast paced operations team in the heart of London. This position will be very customer focused, logging calls, responsible to requests, working to tight SLAs and troubleshooting and fault finding! Essential Skills: *1-2 years experience with Windows 7, XP *Experience using active directory - administering accounts, changing passwords *Proficient using MS Office 2007/2010, Outlook and Excel *Excellent communication / time management skills If you are motivated by technology and still fairly in-experienced who wants to learn and develop your skills in a large organisation in London this could be the perfect role for you. Monarch Recruitment Limited provides services as an Agency and an Employment Business.
Birmingham WMD GBP Trinity Mirror Digital Recruitment
Customer Service Advisors Customer Service Advisors
Three exciting and interactive service focused roles have arisen within Arco's customer service team in Watford. Top class Customer Service Advisors are required to deliver excellent levels of service to all of Arco's customers. With a turnover in excess of £245m, 39 branches and over 1,500 employees, Arco is the UK's leading supplier of safety clothing, corporate work wear, health & safety and maintenance products selling to businesses throughout the UK. They are a long established, family-owned organisation with a strong people culture. As part of the Customer Service function within Arco's regional office in Watford, Arco are looking to appoint three Customer Service Advisors to take ownership of queries and deliver fantastic sales and aftersales service to all their customers. Reporting to the Customer Services Team Leader, the Customer Service Advisors will effectively, accurately and promptly deal with any information queries and requests, inbound sales enquiries and will be able to process orders and
Bramham WYK GBP Trinity Mirror Digital Recruitment
Travel Customer Service Consultant Travel Customer Service Consultant
Travel Consultant required to work within the customer service team. Are you looking to get out of sales but stay working in the travel industry? JOB DESCRIPTION: Working in Manchester you will be working in the Travel Customer Service team answering calls in respect of customer service calls. Duties for this Travel Consultant role: - Managing pre- departure bookings via the CRS booking system - Managing all cancellations and booking changes. - Managing all pre - departure special requests - Supporting the cruise sales departments within their admin work - Assist and solve problems when clients are on holiday. - Advising passengers/Agents of any changes itineraries etc. - Assist and solve problems when clients are on holiday. EXPERIENCE REQUIRED:
Manchester MAN £13,000 - £15,000GBP TotalJobs.com
1st Line Helpdesk / Customer Service 1st Line Helpdesk / Customer Service
I urgently need 7 Customer Support / Help-desk analysts to assist in the set up of User Accounts. You will need to have excellent communication skills able to follow a set process, IT literate with excellent Excel skills. You will receive requests via internal systems, phone and email and the task will be assigning end users, user access to customer accounts specific applications. Please send CV's ASAP to Carl@ecsrecruitment.com Listing originally posted at http://www.totaljobs.com/JobSearch/JobDetails.aspx?jobid=53599405&WT.mc_id=A_RE_OO+PPC_FD
Bristol BST TotalJobs.com
Ppi Complaint Handler - Manchester- 6 Month Temp Ppi Complaint Handler - Manchester- 6 Month Temp
COMPLAINT HANDLER - 6MTH TEMP - MANCHESTER - 170 PER DAY Customer Complaints Handler This is a fantastic opportunity to work for a leading financial services company within their complaints team. You will be based in a busy open plan office dealing with simple to complex customer complaints, be it written, emails or phone. You will be working within an FSA / regulated environment working on complaints so you will need to demonstrate excellent customer service skills, be professional and have good experience in letter writing. The ideal candidate will have working experience within a FSA / Regulated environment, ideally have banking / insurance or FSA complaints experience. FPC qualification is desirable but not essential. You will have strong communication skills and time management skills. This will be shift work, Monday to Friday between 8am - 6pm. Interested? Please email your c.v. to Helen.corrigan@rzgroup.co.ukRecruitment Zone acting as an employment business in regard to this advert.
Salford MAN TotalJobs.com
Customer Service Advisor (Full Time) Customer Service Advisor (Full Time)
Our client are currently looking to recruit an additional 16 full time customer service advisors to work in a busy inbound contact centre. As a customer service advisor you will be responsible for handling large volume of queries in relation to housing repairs and neighborhood office queries, you will record the information accurately on the system. To succeed in this role you will have excellent communication skills both written and verbal, you will have previous customer service experience and be able to handle queries involving figures and calculations to help customers understand their bills or payments. The training will be from 21st May 2012 Monday to Friday 9am - 17:00 expected for the first 4 weeks, after this period you will then carry out a shift pattern between 8am - 20:00 working 5 days across the 7 day working week. The role is offering a pay rate 6.90 per hour on a temporary to permanent contract.
Birmingham WMD TotalJobs.com
Customer Services/Sales Admin Customer Services/Sales Admin
Customer Service - Service and Sales £18,000 - £22,000 Welwyn Garden City This is a superb opening to work within a successful national organisation providing an excellent service to your customers. Your duties will be varied and will include processing orders, dealing with all customer queries via telephone, email and fax and providing quotations. You will be using SAP on a day-to-day basis so a working knowledge of this is required. Training will be offered as well as the chance to acquire new skills. You will have a passion for delivering exceptional customer service. Bring us enthusiasm and we'll provide you with all the additional training and mentoring you might need. Call Tina today on 01727 812212 to discuss in more detail or email your CV to tina.kalarai@brookstreet.co.uk Salary: £18,000 - £22,000 Type: Permanent Start date: 25 Jun 2012 Listing originally posted at http://www.brookstreet.co.uk/Jobs/JobDetails.asp?Branch=3565&ID=13591333
St. Albans HRT Brook Street
Help Desk Help Desk
On behalf of our client in Manchester we are looking for a service help desk proffesional for a 3 month role. Below are the required skills, Skills are: • First Line support skills including being able to do initial fault finding. • Good communication skills • Good telephone manor • Knowledge of active directory • Knowledge of arcHouse & arcHouse plus or orchard Housing would be an advantage • Familiar with logging calls on a helpdesk. • Flexible attitude to working hours • Knowledge of Microsoft exchange account creation would be an advantage. • Confident in the use of Microsoft office products. • Previous support experience of windows XP and windows 2003 server or above is desirable. • Experience of liaising with 3rd party suppliers and escalation If you think you are good fit for the role, send over your CV. Interquest Group PLC is acting as an Employment Business in relation to this vacancy. Listing originally posted at http://www.gojobsearch.co.uk/job/27168/help-desk-Manchester
Manchester MAN Go Job Search
Reception & Customer Service Reception & Customer Service
PART TIME ESTATE AGENT/ RECEPTIONIST Required for busy estate agents, chartered surveyors. 15 hours per week. Must have good telephone manner. Computer skills essential. Apply in writing with C.V. to:- The Estate Office, Burwash Road, Heathfield, TN21 8RA. Email: nickyoung@watsonsestates.co.uk TEL: 01435 865077 Listing originally posted at http://www.friday-ad.co.uk/AdRef/YP216ZZUB/Web/FullAdDetails.asp
Heathfield ESX GBP Friday AD
Junior Support Engineer - Windows / AD / Desktop / Helpdesk / D Junior Support Engineer - Windows / AD / Desktop / Helpdesk / D
Junior Support Engineer - Windows / AD / Desktop / Helpdesk / Documentation 24,000 depending on experience - Camden My client, a worldwide provider of industrial products and technologies are looking for a passionate and enthusiastic Junior Support Engineer to join their office based in Camden. You will be second in command to the IT manager, providing face to face, email, telephone and remote support to the London and European Offices. You will have excellent communication & interpersonal skills and previous experience working for a multi-national organisation would be beneficial. Your role will require you to have a good technical understanding of supporting a Wintel Environment (Windows 7, Vista, XP, server 2003/2008) and previous experience working with Active Directory and Lotus Notes. Your responsibilities will include working from the helpdesk alongside server and peripheral support.
London LND £24,000GBP TotalJobs.com